Create a manual Jira Ticket

creating a manual jira ticket you can create a jira ticket directly from an issue or alarm details page to raise individual tickets that are not assigned to a notification policy prerequisite a jira notification channel must already be configured step 1 navigate to the issue or alarm details page step 2 click the create in jira button a dialog will open showing all jira channels integrated with your kloudmate account, along with any previously linked jira tickets for that issue step 3 under jira channels, select the checkbox(es) for the channel(s) you want to raise a ticket in step 4 click create ticket unlinking a jira ticket step 1 on the issue or alarm details page, click the settings icon next to the create in jira button to open the jira tickets panel step 2 the panel displays all jira tickets currently linked to the issue, showing the ticket id, site, project, and issue type step 3 click the unlink icon next to the ticket you want to remove to unlink it from kloudmate