Creating an Incident

use the following steps to create a new incident step 1 navigate to the incident screen by clicking on incident management > incident step 2 click on the create incident button located at the top right corner of the screen step 3 on the next page, enter the incident title and details use the dropdown to select the severity of your incident step 4 attach an integration of a service the incident belongs to step 5 add an escalation policy to your incident, if you dont want to use the selected integration's escalation policy note that selecting an integration is mandatory to create an incident if you don't have any existing integration that you want to use then you will be required to create a new integration first if you don't select an escalation policy for your incident then the escalation policy of the selected integration will be applied to the incident step 6 click on the create button step 6 your incident will be created and displayed in the incidents overview screen