Creating an Incident

use the following steps to create a new incident step 1 click on the create incident button located at the top right corner of the screen step 2 on the modal that appears, enter the title and incident details use the select severity dropdown to set the severity level of your incident — critical, high, medium, or low step 3 use the select integration dropdown to attach the service integration the incident belongs to step 4 select an escalation policy to override the default policy for this incident step 5 click the create button your incident will be created and displayed in the incidents list note selecting an integration is mandatory if you don’t have an existing integration, you will need to create one first see adding integrations docid\ m6pjxmmhdbvy1fljd p38 if no escalation policy is selected, the escalation policy of the chosen integration will be applied to the incident