Creating Services

use the following steps to create a new service step 1 navigate to the services screen by clicking on incident management > service step 2 click on the create service button located at the top right corner of the screen step 3 on the next page, enter the service name, description, and service owner use the service owner dropdown to assign a team member who will be responsible for the service's overall issues step 4 select an escalation policy for the service or create a new escalation policy escalation policy is mandatory for a service if the escalation policies don't already exist while creating a service, you are required to create a new one in the above step step 5 click on the save button your service will be displayed in the services overview screen