RUM Interface

The RUM interface within KloudMate is a dedicated section to process, analyze, and visualize the collected RUM data. Here, you can access comprehensive stats and graphs related to user interactions with your application or website.

You can navigate to the Rum Interface within KloudMate by clicking on the Real User Monitoring tab on the left menu bar of the main dashboard.

The RUM interface lets you view and access your RUM data in two separate sections: Overview and Sessions.

The overview screen is pre-populated with your RUM data and displays the following:

Click on the Sessions tab located right next to the Overview tab to navigate to the Sessions screen. This screen displays a list of sessions along with some additional details about each session such as visitor info, errors, actions, and duration of the respective session.



You can click on any session listed on this screen to learn more about it. Once you click on a session, you will be directed to the Session Details page. This page contains some basic session details such as session ID and duration, a list of the web pages that the user visited, errors, and the timeline.

Timeline

Each user action within a single session generates a trace, which you can track using the timeline. The timeline allows you to identify the order and duration of traces within the selected session. The order of the traces is represented through the order of the components listed in the left section of Timeline while the duration of a trace is represented through a horizontal bar graph

KloudMate provides a session replay feature as a part of its RUM offering. This feature lets you playback a user's interactions with your website/application. This includes mouse movements, clicks, scrolls, keystrokes, page navigations, etc. Session Replay can help gain insights into user behavior and thereby help enhance user experience. The session replay feature is available in the sessions section of the RUM interface. To start a session replay, click on any session, then click on the View Session Replay button on the top right corner.

You can access and visualize the session replay in a video format, along with standard video navigations to start, pause, or stop the replay.

You can use the filters available within the sidebar menu of the RUM interface to narrow down the RUM data that you want to monitor or visualize. For further refined filtering, use multiple filters in combination at once.

You can also set a time range for the data to be displayed using the time scale menu located on the top right corner of the screen.