Incidents
The Incidents overview gives you a high-level view of incident activity across your workspace, including current status counts and incidents assigned to you.
Incident Statuses
Section titled “Incident Statuses”Incidents in KloudMate move through three core statuses:
- Triggered: The incident has been created and needs attention.
- Acknowledged: A responder has taken ownership and is actively reviewing it.
- Resolved: The incident has been fixed and closed.
At the top of the page, you can review:
- Total incident count
- Triggered, acknowledged, and resolved counts
- MTTA (Mean Time to Acknowledge)
- MTTR (Mean Time to Resolve)
My Incidents
Section titled “My Incidents”The My Incidents list shows incidents currently assigned to you, including severity, responders, triggered time, and current status.
Use View All to open the full incident list across the workspace.