Create an Incident

Use the steps below to create an incident manually.

1. Click Create Incident in the top-right corner of the Incidents screen.

2. Enter the incident Title and Incident Details.
3. Select a severity level: Critical , High , Medium , or Low.

4. Select the integration the incident belongs to.
5. Optionally choose an escalation policy to override the integration default.
6. Click Create.

Note

Selecting an integration is required. If you do not have an integration yet, create one first in Adding Integrations.

If no escalation policy is selected, the policy assigned to the selected integration is applied automatically.