Create a Service

Use the steps below to create a new service.

1. Open Incidents → Services and click Create Service.

2. Enter the service name. A description is optional.

3. Select the service owner — a user in your workspace.

4. Select the default escalation policy. Every service requires one. If you don’t have a policy yet, use the Create new escalation policy link in the form to make one without leaving the page.

5. Click Save.

Once the service exists, open it to add alert sources and review its incidents.